Owner and Pet's information

Medical Information

We require all pets to be fully vaccinated
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Belongings

**We provide items such as toys, beds, blankets, food bowls, however, you are welcome to bring any of your pet's belongings from home at your own risk. We will make every effort to assure they are not misplaced but can not make guarantees.**

Cancellation Policy
**All Reservations must be paid in full before boarding and any cancellation of booking made is non-refundable. We have limited slots available and provide dedicated care for all pets boarding with us **

Boarding Release Form
Medications: If your pet will be receiving medication during his or her stay, it must be in the original veterinary-labeled containers with instructions for administration.
Vaccine Requirements: To protect the health of your pet, this facility requires documentation showing that all pets are currently on vaccinations. We reserve the right to reject any reservation of pets that are not fully vaccinated.

Statement of Battlestar Boarding Policy

1. Check-in timing will from 11am - 7pm, Monday - Sunday. Any early check-in or late check-out will incur additional cost.

2. This facility cannot guarantee the health of any animal, but pledges to provide appropriate care to all boarders. I agree to hold this facility harmless for conditions that often are unavoidable in boarding environments, including, but not limited to, weight loss or gain, rough hair coat, kennel cough, upper respiratory infection, diarrhea, and fleas.

3. If the pet appears to be ill, injured, or exhibits any other behavior that would reasonably suggest that medical treatment is required. Owner agrees to be fully responsible for the cost of any such medical treatment and for the cost of any transportation for the purposes of such treatment. Owner gives permission to Battlestar Boarding to use Owner’s vet or nearest 24-hour vet hospital for required treatment.

4. If pets are boarding in the same kennel, we reserve the right to separate should any problems arise.

5. For Palliative Care, Owners agree to be fully responsible for the cost of any medical treatment as well as the cost of any transportation for the purpose of such treatment. In the event, that the Pet passes on, Battlestar Boarding will contact Owner and transport pet to the designated Vet as instructed by the Owner. In the event that contact with the owner is not possible, Battlestar Boarding is authorized to transport the pet to the nearest 24 hour facility. All cost incurred in relation to the transportation of the pet to the designated facility will be fully beared by the Owner.

6. In the event that pet is not picked up 5 days after check out date and no communication is established with the Owner, Owner acknowledges that Battlestar Boarding shall have an express right to transport the pet to any shelter or other person to satisfy liens for non-payment of services.

7. Owners are to ensure that Pets are clean prior to boarding. If Pet is deemed to be dirty, Battlestar Boarding reserves the rights to provide basic grooming for the dog and the Owner shall be fully responsible for the cost of such service provided.

8. Any pet that is demonstrating high levels of aggression or other behaviors deemed unacceptable by Battlestar Boarding may be required to leave boarding. Additional charge of $5.00 per day will be applicable if your pet is determined to be aggressive, difficult to handle or require extraordinary care. In the event that the safety of the staff at Battlestar Boarding is at risk, we reserve the right to demand that you make alternate care arrangements for your pet immediately.

9. Owner agrees to allow Battlestar Boarding to use Owner’s pet’s name and any images or likeness of Owner’s pet taken while he/she is at Battlestar Boarding, in any form, for use at any time, in any media, marketing, advertising, illustration, trade or promotional materials without compensation, and Owner releases to Battlestar Boarding all rights that Owner may possess or claim to such image, likeness, recording, etc.